Duties include but are not limited to: Establish and maintain professional relationship with clients via face-to-face meetings, e-mail, and telephone correspondence, using good listening and comprehension skills. Identify, research, isolate, resolve, and follow up on all reported client issues, escalating more complex issues to management as appropriate. Log and manage all open issues. Provide basic benefit consulting and training on an ongoing basis and facilitate the resolution of all issues pertaining to the client. Ensure that all client deliverables are accurate, delivered, and meet the needs of the client.

Job Requirements:

Associate's degree or equivalent industry experience preferred. 2-4 years' PBM or other pharmacy-related experience preferred. Experience with Microsoft Office.

Physical Demands:

Requires sitting, standing, and occasional light lifting.

The Perks of Joining Our Team:

We believe in taking care of our team. You'll enjoy a comprehensive benefits package designed to support your well-being and financial future:

Comprehensive Health Benefits:

Medical, Dental, Vision, Short-Term/Long-Term Disability Insurance, Life insurance. Time to

Recharge:

Paid vacation and holiday pay. Focus on

Your Wellness:

We offer a robust Employee Wellness Program. Invest in

Your Future:

401(k) with a company match.

Support System:

Employee Assistance Program provides confidential support and counseling. Get Rewarded for

Referring Great People:

Employee referral program. Ready to start your rewarding journey with us? Apply today! ProCare Rx will never ask for a financial commitment from an applicant as part of our recruitment process. All interviews are conducted in-person OR through video conference invitations from official company emails. For inquiries, please contact our official recruitment team at HumanResources@procarerx.com. ProCare Rx is an Equal Opportunity Employer Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.