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Community Choice Financial Family of Brands

Career Day. Job in Taylor Gr8Jobs

Career Insights for Retail Customer Service Manager

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Based on Michigan data

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What they do

A Retail Customer Service Manager manages staff that provide customer service for a retail store. Assists staff as needed, or deals directly with customers. Implements policies with regard to store products and merchandise. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.

$54,598 / year median in Michigan

+19% projected growth

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Job Description

Join Community Choice Financial Family of Brands at our Career Day in Taylor, MI! Explore opportunities in consumer lending, customer service, and branch operations with a fast-growing, performance-driven financial services leader. Learn how we serve underbanked customers through short-term credit, installment loans, and check cashing while maintaining a strong focus on compliance, integrity, and customer care. Meet hiring leaders, discover training and incentive programs, and learn about clear career paths into leadership. Ideal for motivated candidates seeking hands-on financial services experience and advancement in a fast-paced environment. Responsibilities Engage with candidates at Career Day to discuss roles in consumer lending, customer service, and branch operations Explain company services, culture, and growth opportunities to prospective employees Collect candidate information, screen for basic qualifications, and route strong candidates to hiring managers Answer questions about branch operations, schedules, training, and performance expectations Support event logistics including registration, booth setup, and materials distribution Promote the company brand and uphold compliance and integrity standards in all interactions Collaborate with recruiters and branch leaders to identify talent needs and match candidates Document event activity and provide feedback on candidate pipeline and event effectiveness Required Skills Customer service Sales and cross-selling Cash handling Basic financial services knowledge Data entry and documentation Compliance awareness Verbal and written communication Problem-solving Time management Point-of-sale or retail systems