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LTFMGTCO LTF Club Management Co, LLC
MediSpa Service Coordinator
Career Insights for Retail Customer Service Manager
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Scorecard
Based on Minnesota data
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What they do
A Retail Customer Service Manager manages staff that provide customer service for a retail store. Assists staff as needed, or deals directly with customers. Implements policies with regard to store products and merchandise. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$48,290 / year median in Minnesota
+17% projected growth
Job Description
Position Summary The MediSpa Service Coordinator provides superior customer service to clients by welcoming them and creating a hospitable environment. Job Duties and Responsibilities Greets, schedules appointments, and services clients in a friendly and professional manner Explains all products, services, and treatments to clients Ensures towels are properly folded and well-stocked and that products are neat and orderly Supports technicians to consistently increase guest retention and service sales and maintain minimum retail sales goals Assists the Manager with inventory and ordering products Reconciles the cash register at end of shift Position Requirements High School Diploma or GED 1 year of customer service experience CPR and AED certified within 30 days of hire Ability to calculate figures and amounts such as discounts, interest and commissions Knowledge of Microsoft Word, Excel, PowerPoint and Outlook Ability to stand, sit, walk, reach, climb or lift up to 50 pounds Preferred Requirements Some related college experience Customer service experience in MediSpa, Medical Clinic or Spa Pay This is an hourly position with wages starting at $13.25 and pays up to $15.75, based on experience and qualifications. Benefits All team members receive the following benefits while working for