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Account Manager
Career Insights for Customer Service Account Manager
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Scorecard
Based on Minnesota data
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What they do
A Customer Service Account Manager manages customer service for assigned customer accounts. Provides a point of contact for customers and manages communication regarding customer orders and accounts. Handles customer service requests and maintains account and order records.
$87,316 / year median in Minnesota
-14% projected decline
Job Description
Description Position Overview We are seeking a professional and customer-focused Account Manager to serve as the primary point of contact for a portfolio of clients. This role is responsible for building strong customer relationships, ensuring client satisfaction, coordinating service needs, and supporting business growth opportunities. The ideal candidate is organized, proactive, and committed to delivering an exceptional customer experience. Key Responsibilities
+ Manage and maintain relationships with existing clients and customers
+ Serve as the primary point of contact for account inquiries and requests
+ Respond to customer concerns and coordinate timely resolutions
+ Monitor account activity and ensure client needs are met
+ Partner with internal departments to support customer objectives
+ Prepare reports, maintain account records, and update customer information
+ Identify opportunities to expand services and strengthen customer partnerships
+ Support contract renewals and ongoing account management activities Requirements Qualifications + 2+ years of experience in account management, customer service, client support, or a related field
+ Strong communication and relationship-building skills
+ Excellent organizational and time management abilities
+ Ability to manage multiple priorities in a fast-paced environment
+ Proficiency with Microsoft Office Suite, including Outlook, Word, and Excel
+ Strong attention to detail and problem-solving skills TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .