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Subway - 1267-0

Manager in Training

Career Insights for Retail Customer Service Manager

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Based on Missouri data

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What they do

A Retail Customer Service Manager manages staff that provide customer service for a retail store. Assists staff as needed, or deals directly with customers. Implements policies with regard to store products and merchandise. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.

$54,540 / year median in Missouri

+18% projected growth

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Job Description

Manager in Training Subway - 1267-0 Blue Springs, MO Job Details Part-time | Full-time $41,600 - $46,904 a year 4 hours ago Benefits AD&D insurance Disability insurance Health insurance Dental insurance Paid time off Employee assistance program 401(k) matching Life insurance Prescription drug insurance Qualifications Customer communication Cash amount verification Balancing cash drawers Computer literacy In-person customer service Retail math Full Job Description Rottinghaus Company Inc, Subway is looking to expand their management team! We offer competitive pay and an excellent benefit package for full-time positions.
Benefits include:
Manager Training Program Meal Discount Free Beverages Free Uniforms Paid Time Off Health & Prescription Insurance Dental Insurance 401K & 401k
Matching Flex Spending Account Short-Term Disability Employee Assistance Program Life Insurance & AD&D Insurance Subway Perks Job Duties:
Monitor scheduling of employees. Employee Payroll. New Hire Paperwork. Explain company handbook policy and procedures to each new hire. Explain security awareness policy to each new hire. Review Audio/Video policies for each new hire. Interview applicants. Hire and train new employees. Train employees to do their job efficiently and accurately. Consult employees for policy and procedure violations. Fulfill Sandwich Artist Job Description requirements. Maintain customer satisfaction and work to resolve all customer concerns. Meet company expectations for productivity, sales, and food cost standards. Be able to determine how much food is need for the day/week and complete weekly food order. Take weekly inventory of the store. Keep store clean and organized. Maintain proper Health Standards. Maintain Subway operational and cleanliness standards. Complete all required training including Subway University courses as required. Handle Employees in a professional and confidential manner. Communicate effectively with employees. Day to day operations of the store. Be proficient on the computer. Communicate with Regional Manager to effectively run the store. Job Prerequisites Must be at least 18 years of age upon promotion. Must have flexibility to work all shifts. Must have excellent customer service skills. Intermediate math skills to be able to count back change can reconcile money. Must pass a background check. A valid driver's license and proof of auto insurance is required for all management positions who drive to the bank. Rottinghaus Company Inc, Subway is an equal opportunity employer. INDMANAGE

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health and Wellness Programs
  • Health Insurance