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Cooperative Home Care, Inc

Client Services Supervisor

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Supervisor

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What they do

A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.

$54,708 / year median in Missouri

-3% projected decline

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Job Description

If you're someone who loves hitting goals, thrives in a fast-paced environment, and takes pride in making things run smoothly—this role is built for you. Cooperative Home Care is looking for a Client Services Supervisor to lead coordination for our Personal Care Services team in our Crystal City office. In this role, you'll be at the center of it all—connecting clients with the right caregivers, supporting field staff, and driving performance against key metrics that truly matter. This isn't just a scheduling job—it's an opportunity to make a real impact. You'll play a critical role in ensuring clients receive exceptional care while helping caregivers feel supported, valued, and set up for success. If you're ready to step into an entry-level leadership role where you can grow your career in healthcare, develop management skills, and be part of a mission-driven team, we'd love to meet you.
Salary:
$50,000 to $55,000 Why work for
Cooperative:
Supportive environment Raises based on performance 401(K) retirement plans Paid time off Health Insurance Dental Insurance Vision Insurance Collaborative team-based role
Responsibilities:
Effectively use reporting tools to identify and fix schedule issues Interview caregivers and promptly assign new hires to cases Quickly process new referrals and connect them with caregivers
Requirements:
Bachelor's degree in business or healthcare management (strongly preferred) Time management skills Ability to thrive in a fast-paced environment
Benefits:
Health & Wellness Your well-being matters. Choose from a range of medical, dental, and vision plans designed to keep you and your family covered and confident. Lifestyle & Financial Security We believe great care starts with a balanced life. Enjoy paid time off to recharge, plus a 401(k)-retirement plan to help you build for the future. Why Cooperative Home Care? Since 1986, Cooperative Home Care has been dedicated to helping patients live safely and comfortably at home. Just as importantly, we invest in our team—creating a supportive, empowering environment where you have the tools, trust, and flexibility to deliver exceptional care every day.