Customer Care Manager

Customer Care Manager Raytown, MO Job Details Full-time $50,000 - $70,000 a year 1 day ago Qualifications Sales Phone communication Equipment troubleshooting Mid-level Administrative experience Dispatching Team development Supervising experience Team management Clerical experience Technical troubleshooting support 1 year Communication skills Client interaction via phone calls Full Job Description To be considered, please complete our application process at: https://www.cultureindex.com/c/R0KjpmQKCr Are you a leader who wants to help build a great team with an energizing company culture? Are you a charismatic communicator? Are you a growth-minded professional who thrives working with others? Are you adept at getting others to cooperate? Do you enjoy ensuring that every client has a completely positive experience? Do you take pride in being someone that others can depend on? At Watchmen Security Services, we want our customers to have peace of mind knowing that their family or business is going to be protected in exactly the same way we protect ours. We protect what matters! We're looking for a talented leader with integrity who wants to help develop and grow an excellent customer service team. If this describes you, we urge you to take the next step in your career path to build a safer community at Watchmen Security. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Leading, managing, and providing accountability for a service team Answering Phones and Responding to Emails Coordinating with clients and Field Technicians Troubleshooting basic technical issues over the phone Staging Equipment (may need to lift up to 25 lbs) Hours of Work and Environment This is a full-time position working Monday through Friday, 8:00 a.m. to 5 p.m. This job operates in a clerical office setting. Education and Experience 1+ years of managing others in a customer service or administrative role is required 1+ years of customer service, dispatching, or sales experience required Ability to learn company software quickly Effective communication skills with the ability to receive and give instructions

Job Type:

Full-time Salary:

$50,000 - $70,000 depending on experience and qualifications To be considered, please complete our application process at: https://www.cultureindex.com/c/R0KjpmQKCr E04JI80029p24091bvb