Front Office Coordinator

Core Responsibilities Client Relations & Experience:

Act as the primary point of contact for all incoming inquiries, ensuring every customer feels valued and heard from the first hello.

Customer Management:

Manage client records, follow up on project status, and ensure a seamless journey from the initial lead to the completed service.

Entry-Level Sales Support:

Identify customer needs during initial consultations, provide basic pricing information, and qualify leads for our senior sales team.

Strategic Communication:

Handle heavy phone, email, and in-person correspondence with professional flair and clarity.

Workflow Optimization:

Maintain an organized office environment and look for ways to improve our current administrative and scheduling processes.

Job Type:

Full-time Pay:

$20.00 - $30.00 per hour

Benefits:

Paid time off Referral program

Experience:

Customer Service/Scheduling:

2 years (Required) Ability to

Commute:

Arden, NC 28704 (Required)

Work Location:

In person