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Right at Home Northeast & Central Nebraska

Client Care Manager (CCM)

Pay: Not specified
Posted: 07/14/2026
Location: Norfolk, NE (Onsite)
Last Updated: 3 weeks ago
Hours: Full-Time
Expires: 9/21/2026

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What they do

A Customer Service Manager manages staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.

$74,669 / year median in Nebraska

-3% projected decline

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Job Description

Client Care Manager (CCM) -
Norfolk, NE Job Summary:
Right at Home Northeast & Central Nebraska is seeking a dedicated and compassionate Client Care Manager (CCM) to join our team in Norfolk, NE. As a CCM, you will be responsible for overseeing the quality of care provided to our clients, ensuring their needs are met, and exceeding their expectations. If you're passionate about delivering exceptional care and making a difference in people's lives, we encourage you to apply for this rewarding opportunity.
Responsibilities:
Manage client care plans to ensure individualized services are delivered with precision and compassion Coordinate with caregivers to ensure seamless transitions and effective communication Conduct regular client assessments to identify changing needs and modify care plans accordingly Maintain accurate records of client care activities, progress, and concerns Collaborate with healthcare professionals to ensure comprehensive care coordination Develop and implement strategies to improve client satisfaction and outcomes Monitor and report on client care data to enhance our service delivery About the
Role:
As a Client Care Manager, you will be a crucial member of our team, working closely with our dedicated caregivers, healthcare professionals, and clients to deliver world-class care. Your exceptional communication, organizational, and problem-solving skills will enable you to thrive in this dynamic and rewarding environment.
Additional Requirements:
Experience in a healthcare setting , preferably in care management or a related field Proven track record of delivering high-quality care and improving client outcomes Excellent communication and interpersonal skills Ability to work effectively in a fast-paced environment Strong organizational and problem-solving skills
What We Offer:
A dynamic and supportive work environment with a dedicated team Opportunities for professional growth and development A sense of purpose and fulfillment knowing you're making a difference in people's lives A competitive salary and benefits package (to be discussed during the interview process) If you're a passionate and dedicated healthcare professional seeking a new challenge, we encourage you to apply for this exceptional opportunity. Join our team and start making a difference in the lives of our clients today! to become a valued member of our Right at Home family.