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Randstad USA
Service Tech Coordinator
Career Insights for Customer Service Supervisor
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Scorecard
Based on New Hampshire data
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What they do
A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$61,009 / year median in New Hampshire
-3% projected decline
Job Description
service tech coordinator .hudson, new hampshireposted august 19, 2026 job detailssummary$23
Who Thrives in This Role? You are the ideal candidate if you have a background in dispatch or contact center environments. You excel at clear, professional email communication and can stay cool while juggling multiple priorities. If you are tech-savvy and have experience navigating CRM platforms like Salesforce, you'll fit right in.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.
- $24 per hourtemp to permhigh schoolcategoryproduction occupations reference AB_5020632 job details Are you looking for full time work, pay is weekly, Temp and possible Temp to
Perm Job Opportunity:
Technical Service Coordinator/Scheduler Location:
Hudson, NH (On-site)Schedule:
Monday- Friday | 8:30 AM
- 5:00
PM Target Start Date:
ASAP longer or perm- depending on the candidate.
Who Thrives in This Role? You are the ideal candidate if you have a background in dispatch or contact center environments. You excel at clear, professional email communication and can stay cool while juggling multiple priorities. If you are tech-savvy and have experience navigating CRM platforms like Salesforce, you'll fit right in.
Key Responsibilities Customer Logistics:
Direct all in-field service scheduling by communicating with customers daily via phone and email.Documentation Management:
Collect and verify customer documentation to ensure efficient on-site service delivery.System Integrity:
Enter and maintain service contracts in our SAP/CRM system to track purchased and completed services.Team Collaboration:
Work closely with Business Development and Field Technicians to coordinate weekly schedules and ensure full coverage. Process orders and payments for services, generate invoices, and assist the Accounts Receivable team with billing reconciliation.Qualifications & Requirements Experience:
Minimum of 2 years in client customer service or dispatch-related roles.Education:
High School Diploma or Associate degree.Technical Skills:
Proficiency in Microsoft Outlook and Teams. Experience with CRM platforms (Salesforce/SAP) is a significant plus.Communication:
Exceptional verbal and written communication skills; ability to maintain a professional tone in all interactions.Organizational Skills:
ability to prioritize tasks based on urgency and customer impact. This is long term temp role, with an opportuinty to go perm with a global company. If you would like to please send a resume today, to Kristina.wilson@randstadusa.com or online.salary:
$23- $24 per hourshift: Firstwork hours: 8:30 AM
- 5
PMeducation:
High SchoolResponsibilitiesKey Responsibilities- Schedule all in‑field services by coordinating directly with customers daily through phone and email communication.
- Collect, verify, and process required customer documentation to ensure accurate and efficient on‑site scheduling for Technical Services (TS).
- Enter and maintain contracts in SAP/CRM to ensure accurate tracking of all services purchased and completed.
- Collaborate closely with our Business Development Representative to support customer satisfaction and resolve service-related inquiries.
- Coordinate weekly schedules with field technicians to ensure proper coverage and timely service delivery.
- Process orders and payments for on‑site services and generate invoices upon service completion.
- Support the Accounts Receivable team by assisting with reconciliation and resolving customer billing or collection issues.
Equal Opportunity Employer:
Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.
Benefits
- 401(k) Plans
- Dental Insurance
- Disability Insurance
- Life Insurance