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Vital Delivery Solutions

Customer Service Coordinator / Dispatcher

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Supervisor

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Based on New Hampshire data

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What they do

A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.

$61,009 / year median in New Hampshire

-3% projected decline

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Job Description

Customer Service Coordinator / Dispatcher Vital Delivery Solutions - 3.8 Londonderry, NH Job Details Full-time $18 - $20 an hour 20 hours ago Benefits Paid time off Qualifications Driver's License Productivity software Mobile devices Full Job Description Vital Delivery Solutions is looking for a dispatcher/customer service representative to join our team! The role is Monday to Friday 2:30pm to 10:30pm. The ideal candidate will be driven, a team player, have a high level of enthusiasm, attention to detail, excellent customer service skills and the ability to learn quickly. Prior experience is helpful, but not required. All required training will be provided.
Duties & Responsibilities:
Answer incoming calls Manage incoming emails Bill and dispatch deliveries using software Manage and monitor dispatch screen and deadlines Assist drivers with questions Verify and file completed paperwork Provide customers with excellent customer service Complete a daily shift checklist
Requirements:
Must be reliable and dependable Comfortable with using a smart phone Excellent customer service skills Attention to detail and problem-solving skills Excellent written and verbal communication skills Be able to work independently Must have a clean driving record Must have clean criminal history Must provide proof of valid driver's license Must be able to lift up to 50 lbs Fast Learner Fluent in Microsoft Office Ability to work in stressful fast paced environment Must be able to multi-task
Benefits:
Paid time off
Schedule:
Work Location:
In person