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Robert Half

Customer Success Manager (BDM)

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What they do

A Customer Success Manager manages relationships with customers and works to make sure that customers are satisfied with a company's products or services. May provide technical or product support to customers. Establishes practices and policies to encourage good customer service. Manages customer success department staff.

$107,334 / year median in New Hampshire

+5% projected growth

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Job Description

Customer Success Manager (BDM) at Robert Half Customer Success Manager (BDM) at Robert Half in Manchester, New Hampshire Posted in 1 day ago.
Type:
full-time
Job Description:
Our goal is to identify the best individual for each job, whether you live in the same city or across the globe. We encourage you to explore opportunities for career growth in all areas of Robert Half and Protiviti. You can express interest in a position without notifying your supervisor; however, if you would like to apply for the job, you must meet the minimum eligibility requirements, and discuss the opportunity with your manager first. Job Summary As a Client Solutions Manager , your responsibilities will include: Business development: Develop and grow your own client base by marketing our services for full time placement solutions using your proven Technology and/or recruiting background. Market toTechnology via telephone, video as well as conduct in-person meetings with key decision makers. Client Solutions Manager will participate in local association and networking events to solidify Robert Half's presence in the local business community.
Placement activities:
Select well-matched candidates to fulfill client job orders and maintain on-going contact with client companies and contract professionals currently on assignment to ensure both receive exceptional customer service. In addition, the client solutions manager will resolve any customer service issues quickly and efficiently to maintain the highest level of customer satisfaction. Meet and exceed weekly business development goals.
Qualifications:
Bachelor's degree required. Technology degree preferred. 2+ years of business-to-business development experience and/or working in a Technology related field is preferred. Must have a strong desire to build a career in business development by using proven closing skills and the ability to build client relationships. A combination of business development and account management skills are required. Ability to multi-task and persevere in a fast-paced dynamic environment with a sense of urgency. Must have a proven track record of success and be a competitive and self-motivated individual. The typical salary range for this position is $60,000 to 111,000. The salary is negotiable depending upon experience and location.