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TEKsystems
Customer Service Coordinator
Career Insights for Customer Service Supervisor
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Based on New Jersey data
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What they do
A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$58,395 / year median in New Jersey
-2% projected decline
Job Description
TEKsystems is currently supporting a transportation client with a customer support opening in Burlington County, NJ. This role will support the customer service team with various tasks to ensure operational goals are met. Applicants with strong communication and administrative skills are encouraged to apply. Description Operational support for logistics and customer service team Support customer requests and provide a high level customer experience Timely and accurate system updates Administrative support for operations Qualifications 2+ years of customer service and administrative skills Logistics experience highly preferred Microsoft office Strong communication skills Ability to work in a fast paced environment Additional Details Monday-Friday 8:30am-5:30pm On-site position Contract-to-hire opportunity Job Type & Location This is a Contract position based out of Burlington, NJ. Pay and Benefits The pay range for this position is $21.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Burlington,NJ.