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Philly Business Solutions
Verizon Account Associate
Career Insights for Customer Service Account Manager
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Based on New Jersey data
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What they do
A Customer Service Account Manager manages customer service for assigned customer accounts. Provides a point of contact for customers and manages communication regarding customer orders and accounts. Handles customer service requests and maintains account and order records.
$66,807 / year median in New Jersey
-13% projected decline
Job Description
Verizon Account Associate Philly Business Solutions Burlington, NJ Job Details Full-time $50,000 - $55,000 a year 1 day ago Benefits Paid training Professional development assistance Opportunities for advancement Qualifications Customer communication Full Job Description Make Every Customer Interaction Count At Philly Business Solutions, we're committed to delivering exceptional customer experiences while helping people stay connected with Verizon's industry-leading products and services. We're looking for a motivated full-time Verizon Account Associate who enjoys working with customers, providing solutions, and building long-term relationships. Whether you're starting your career or looking to grow your customer service and account management experience, we'll provide the training, mentorship, and support you need to succeed. Core Responsibilities of a Verizon Account Associate Meet with customers face to face to discuss Verizon products, wireless plans, devices, and current promotions. Learn about each customer's needs and recommend personalized solutions that best fit their lifestyle and budget. Guide customers in person through account setup, service enrollment, and account updates with accuracy and professionalism. Build lasting customer relationships by delivering knowledgeable, friendly, and solution-focused service. Stay up to date on Verizon products, pricing, and promotional offers through ongoing training. Collaborate with team members to achieve customer satisfaction, performance goals, and overall team success. Maintain accurate customer records while following company policies and enrollment procedures. Qualifications We look for in a Verizon Account Associate Strong communication and interpersonal skills. Customer-focused with excellent problem-solving abilities. Organized, dependable, and eager to learn. Positive attitude with the ability to thrive in a team environment. Previous experience in customer service, retail, hospitality, or account management is helpful but not required. What We Offer Paid training and comprehensive onboarding. Performance-based bonuses and clear advancement opportunities. Leadership development and ongoing professional coaching. Collaborative, supportive, and team-oriented work environment. Competitive compensation package. Full-time opportunity with long-term career growth. Ready to build your career with a company that invests in your success? Apply today to become a Verizon Account Associate with Philly Business Solutions!