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Customer Service Coordinator
Career Insights for Customer Service Supervisor
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Scorecard
Based on New Jersey data
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What they do
A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$58,395 / year median in New Jersey
-2% projected decline
Job Description
Customer Service Coordinator at J & J Staffing Resources Customer Service Coordinator at J & J Staffing Resources in Flagtown, New Jersey Posted in about 13 hours ago.
Type:
full-time
Job Title:
Client coordinator
Location:
Branchburg, NJ, On-Site Compensation:
$24/hr
Employment Type:
Temporary-to-Hire, Full-time, Monday-Friday, 8:00 AM-5:00
PM Job Summary:
Our client is seeking a professional and organized Customer Service Coordinator to manage inbound calls, new client intake, appointment scheduling, and administrative support for field teams. The ideal candidate will have strong customer service skills, be comfortable with technology and CRM systems, and thrive in a fast-paced office environment.
Responsibilities:
Answer and route all inbound company calls professionally and efficiently. Gather and enter new client information accurately into the CRM. Schedule client appointments and coordinate calendars as needed. Maintain accurate and up-to-date client records. Provide administrative and in-office support to field teams throughout projects. Communicate with clients, field personnel, and internal teams as needed. Assist with project coordination, follow-ups, and general administrative tasks.
Requirements:
Familiarity with CRM databases and the ability to learn new systems quickly. Strong telephone, interpersonal, and customer service skills. Excellent verbal and written communication skills. Strong organizational skills and attention to detail. Ability to multitask and prioritize in a fast-paced environment. Interested? : https://www.jjstaff.com/apply-now/ For more information regarding this position or other opportunities contact J & J at: Princeton@jjstaff.com or (609) 452-2030. Why Join J & J? J & J is a veteran founded and owned company honored by Forbes as one of the nation's Best Professional Recruiting Firms. Since 1972 J & J Staffing Resources has specialized in finding great jobs for great people. Every year we place thousands of candidates with thriving local companies. J & J works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits. Stay on top of every opportunity - whenever you choose - even on the go. Download J & J's Buzz app and get 1-tap apply, notifications of AI-matched jobs, and much more.
Get Started at:
www.
JJStaff.com.
We Specialize in:
Office, Skilled Industrial, Technical/IT, Healthcare, Legal, Accounting & Finance, Academic, Pharmaceutical, & Professional.
Benefits:
J & J offers weekly pay, Direct Deposit, Medical, Dental and Vision Benefits, Paid Time Off, and a Referral Bonus.