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Entry Level Client Relations Associate
Career Insights for Customer Service Supervisor
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Scorecard
Based on New Jersey data
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What they do
A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$58,395 / year median in New Jersey
-2% projected decline
Job Description
Entry Level Client Relations Associate at Amplyfy Entry Level Client Relations Associate at Amplyfy in Highland Park, New Jersey Posted in 1 day ago.
Type:
full-time Position Overview We are looking for a professional and customer-focused Client Relations Associate to join our team. In this role, you will serve as a primary point of contact for clients, helping to maintain strong relationships, deliver exceptional service, and support overall customer satisfaction. This position is ideal for individuals with strong people skills who enjoy working in a collaborative and fast-paced environment. Key Responsibilities Develop and maintain strong relationships with new and existing clients Respond to customer questions and provide timely support Educate clients on products, services, and available solutions Assist with onboarding new customers and managing client accounts Coordinate with internal departments to ensure client needs are met Resolve customer concerns professionally and efficiently Monitor client feedback and identify opportunities for improvement Support business growth through customer retention and relationship building Qualifications Excellent verbal and written communication skills Strong organizational and multitasking abilities Customer service or client-facing experience preferred Ability to work independently and collaboratively Professional demeanor with strong problem-solving skills Adaptability in a fast-paced environment What We Offer Competitive compensation structure Paid training and professional development Opportunities for advancement into leadership roles Supportive and team-focused culture Hands-on experience in customer relations and business operations Apply today through and our team will reach out in 24-48 hours should we have further questions.