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Luxury Customer Experience & Showroom Manager

Job

Goodwin Recruiting

Paramus, NJ (In Person)

Full-Time

Posted 1 week ago (Updated 4 days ago) • Actively hiring

Expires 6/30/2026

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Job Description

Job Summary To Apply for this Job Click Here We are seeking a polished, hospitality-driven leader to help create an elevated showroom experience within a premium retail environment. This is an opportunity for someone from a luxury hospitality or high-end customer service background to transition into a growing organization that values personality, professionalism, and relationship-building over technical product expertise.

Luxury Customer Experience & Showroom Operations Specialist Benefits and Compensation:

Competitive base salary plus performance-based incentives Career growth opportunities within a growing premium retail organization Employee discounts on premium consumer electronics and home entertainment products Professional, team-oriented, hospitality-focused work environment Luxury Customer Experience & Showroom Operations Specialist Requirements & Qualifications 3-5+ years of leadership experience within luxury hospitality, hotel operations, concierge services, premium retail, or high-end customer-facing environments Strong communication, leadership, organizational, and relationship-building abilities Ability to confidently engage with affluent clientele while delivering a polished, luxury-level customer experience Proficiency with Microsoft Office, CRM systems, POS systems, or operational software platforms Must Haves Create a hospitality-driven showroom experience where customers feel welcomed, valued, and excited throughout their visit Oversee showroom flow, front desk presentation, cleanliness, organization, and luxury-level operational standards Coordinate daily communication between showroom, warehouse, purchasing, installation, and leadership teams to ensure seamless execution Support onboarding, team accountability, and customer-service training with a strong emphasis on professionalism, composure, and teamwork Luxury Customer Experience & Showroom Operations Specialist Preferred Background & Skills Background in luxury hotels, concierge operations, premium retail, or high-end client services Experience leading customer-facing teams in fast-paced environments with elevated service expectations Existing relationships within luxury service industries, interior design, contractor, or local business communities AV, electronics, home theater knowledge, or bilingual communication skills are considered a strong plus

JOB ID :

176471 #post Anthony Leone To Apply for this Job Click Here Apply Now Share This Job Share on Email Share on Linkedin Share on Facebook 𝕏 Share on X Share on Email