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TH
The Hartz Mountain Corporation
CUSTOMER BUSINESS MANAGER
Career Insights for Retail Customer Service Manager
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Scorecard
Based on New Jersey data
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What they do
A Retail Customer Service Manager manages staff that provide customer service for a retail store. Assists staff as needed, or deals directly with customers. Implements policies with regard to store products and merchandise. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$60,469 / year median in New Jersey
+18% projected growth