About Us NexGen Aesthetics is a growing medical aesthetics and functional medicine practice dedicated to helping our patients look and feel their best. We pride ourselves on delivering exceptional patient experiences in a welcoming, laid-back environment where patients become friends. We are seeking a motivated, organized, and outgoing team member who is passionate about aesthetics, wellness, and social media. This role is perfect for someone who enjoys interacting with people, creating content, and being an integral part of a fast-paced, patient-focused practice. Position Summary The Patient Care Coordinator & Social Media Assistant serves as the face of NexGen Aesthetics, providing exceptional customer service while supporting daily office operations, social media marketing efforts, and clinical staff during treatments. This position requires a positive attitude, strong communication skills, attention to detail, and the ability to multitask in a dynamic environment. Responsibilities Front Desk & Patient Experience Greet and welcome patients with professionalism and warmth Check patients in and out Answer and direct phone calls Schedule and confirm appointments Respond to patient inquiries and assist with appointment coordination Process payments and maintain accurate patient records Assist with retail product sales and recommendations Maintain a clean, organized, and inviting reception area Ensure treatment rooms and common areas remain tidy throughout the day Social Media & Marketing Capture photos and videos of treatments, events, and daily office activities Create engaging Instagram Stories, Reels, and social media content Assist with content planning and scheduling Monitor social media messages and comments as directed Help promote specials, events, and new services Stay current on social media trends and suggest creative content ideas Clinical Support Assist the RN and NP during treatments as needed Prepare treatment rooms before and after appointments Restock supplies and maintain inventory organization Assist with patient flow throughout the day Ensure rooms are clean and prepared for the next patient Support providers in creating a seamless patient experience Preferred Qualifications Experience in a medical spa, aesthetics, medical office, or customer service environment Strong social media skills, especially Instagram and making professional education videos Comfortable appearing in and creating social media content Excellent verbal and written communication skills Organized, dependable, and detail-oriented Ability to multitask and work independently Professional appearance and positive attitude Passion for aesthetics, skincare, wellness, and patient care Bonus Qualifications Experience with aesthetic or medical office software Knowledge of skincare products and aesthetic treatments Photography, videography, or content creation experience What We're Looking For Our ideal candidate is: Friendly and personable Highly organized Self-motivated Creative and social media savvy Comfortable in a fast-paced environment Willing to jump in wherever needed Passionate about delivering an exceptional patient experience Benefits Employee discounts on treatments and skincare Opportunities for growth within a rapidly expanding practice Supportive team environment Ongoing training and education opportunities Fun, positive workplace culture Job Type Part-Time (flexible) Schedule Day shift Some evening availability preferred Occasional event participation

Location Swedesboro, NJ Pay:

From $20.00 per hour

Benefits:

Employee discount Flexible schedule

Experience:

Social media marketing: 1 year (Preferred) Customer service: 1 year (Preferred)

Work Location:

In person