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Lovelace Health System

Lovelace Medical Group - Customer Service Coordinator Careers

Career Insights for Customer Service Supervisor

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Based on New Mexico data

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What they do

A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.

$51,217 / year median in New Mexico

-2% projected decline

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Job Description

Job Description Overview Join Lovelace Medical Group as a full-time or PRN (as-needed), Customer Service Coordinator (CSC) in Albuquerque, NM .
Specialties/Clinics hiring:
Sleep Clinic Plastic Surgery Primary Care Gastroenteroloy General Surgery Bariatrics Urogynecology OBGYN Women's Health (PRN available) Why Join Us? Thrive in a
People-First Environment and Make Healthcare Better Thrive:
We empower our team with career growth opportunities, tuition assistance , and resources that support your wellness, education, and financial well-being.
People-First:
We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
Make Healthcare Better:
We use advanced technology to support our team and enhance patient care . Get to
Know Your Team:
Lovelace Medical Group is a multispecialty provider group which includes clinics, doctors, and advanced practice providers in a broad range of specialties and primary care. Responsibilities Provides direct customer service and front desk assistance for the assigned department to include but not limited to admitting, registering, scheduling, and verifying insurance. Handles customer account transactions, provides customer assistance, and performs and/or oversees cashiering operations. Adheres to policies, procedures, and regulations to ensure compliance and patient safety.
Qualifications Job Requirements:
High School Diploma or GED equivalent. Medical Terminology knowledge. Knowledge of office procedures. Knowledge of insurance plans. Skilled in a variety of software applications. One (1) year of previously related experience.
Preferred Job Requirements:
Associate's Degree in a related field of study. Previous medical office experience. Heart Saver.

Benefits

  • Paid Time Off (PTO)
  • Financial Aid/Assistance
  • Dental Insurance