Salary Confidential

Position range in Eastern Region $22.49 - $32.49 Per hour Office Administrator / Customer Service Representative

Home and Auto Solutions LLC, dba ServiceLab Home and Auto (Employers Resource Management Co Inc)

Occupation:

Office and Administrative Support Workers, All Other

Location:

Clovis, NM - 88101

Job Type:

Regular, Full Time (30 Hours or More), Permanent Employment

Posted:

06/12/2026

Positions available: 1

Source:

New Mexico Jobs

Web Site:

New Mexico Jobs

Onsite /

Remote:

Work onsite all of the time

Updated:

10/23/2026

Expires:

12/11/2026

Job #: 959664

Job Requirements and Properties

Help for Job Requirements and Properties. Opens a new window. Work Onsite

Full Time Experience

1 Month(s) Age

18 and up Schedule

Full Time Job Type

Regular Duration

Permanent Employment Public Transit

Available

Job Description

Help for Job Description. Opens a new window. The Jobs for Veterans Act mandates priority of service to veterans seeking employment and training opportunities. To ensure compliance with this law, this job posting will be available only to veterans for 24-48 hours. After this period, the Job will be released to all job seekers. Office Administrator / Customer Service Representative

PRIMARY FUNCTION

The Office Administrator/ Customer Service Representative serves as the primary point of contact for customers and supports the daily operations of ServiceLab Home & Auto Glass. This position is responsible for customer communications, scheduling, administrative support, documentation, and helping ensure a positive customer experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Answer incoming phone calls and respond to customer inquiries. Schedule service appointments and coordinate technician calendars. Prepare estimates, invoices, and work orders. Process payments and maintain accurate records. Assist with insurance claim documentation and communications. Maintain customer files and company records. Coordinate with technicians regarding job status and scheduling. Order and track office supplies as needed. Support daily office operations and customer service initiatives. Represent Service Lab professionally at all times.

QUALIFICATIONS

High school diploma or equivalent. Strong customer service and communication skills. Basic computer proficiency. Ability to multitask and remain organized. Professional appearance and demeanor. Prior office, administrative, or customer service experience preferred.

PHYSICAL REQUIRMENTS

Ability to sit and work at a computer for extended periods. Ability to communicate clearly by phone and in person. Occasional lifting of office supplies up to 25 pounds.

COMPANY EXPECTATIONS

Demonstrate integrity, professionalism, and reliability. Maintain confidentiality of customer and company information. Work collaboratively with team members. Promote a customer-first culture. Follow company policies and procedures.