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FrontStreet Facility Solutions, Inc.
Customer Service Representative (Client Coordinator)
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Supervisor
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Scorecard
Based on New York data
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What they do
A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$58,494 / year median in New York
-0% projected decline
Job Description
Join the FrontStreet Team! FrontStreet Facility Solutions is growing, and we're hiring for multiple full-time positions at our Bohemia, Long Island office! If you're organized, detail-oriented, enjoy helping people, and thrive in a fast-paced environment, you will love it here! What You'll Do Answer incoming calls and emails Schedule and dispatch technicians efficiently Keep customers informed throughout the repair process Confirm appointments and manage daily schedules Follow up on estimates, work orders, and progress Check in with customers after repairs to ensure satisfaction Keep accurate records What We're Looking For Dispatching and scheduling experience preferred Excellent customer service and communication skills Strong organizational and multitasking abilities Dependable, proactive, and eager to learn Comfortable learning new software and adapting in a growing company Why FrontStreet? Up to $25/hour with facility maintenance industry experience (up to $20/hour for entry-level candidates) Paid training Medical, Dental & Vision after 30 days Paid PTO & holidays 401(k) with company match Great team culture, company events, and opportunities for growth