Customer Service & Logistics Coordinator Lancaster, NY | $60,000 | Monday-Friday, 8:00 AM-4:00 PM | On-Site A growing medical manufacturing company is seeking a Customer Service & Logistics Coordinator to manage customer orders, coordinate shipments, and ensure everything moves accurately and efficiently from order entry through delivery. This is a great opportunity for someone who is organized, detail-oriented, analytical, and enjoys keeping multiple moving pieces on track. You'll work closely with customers, internal teams, warehouses, and transportation partners to resolve issues and keep orders moving.

What You'll Do:

Review and enter customer purchase orders, verifying pricing, quantities, products, and delivery requirements Track orders, inventory, shipments, and outstanding items Coordinate with customers, internal departments, warehouses, and transportation partners Investigate discrepancies and follow issues through to resolution Maintain accurate records, spreadsheets, and documentation Support invoicing and operational reporting Learn import documentation, inventory planning, and logistics procedures Communicate proactively when deadlines or issues arise

What We're Looking For:

Strong attention to detail and organizational skills Basic Excel skills, including data entry, sorting, filtering, and basic formulas Strong critical-thinking and problem-solving abilities Ability to recognize discrepancies and take initiative to resolve them Clear written and verbal communication Ability to prioritize multiple responsibilities and meet deadlines Dependable, accountable, and willing to learn

What's Offered:

$60,000 salary Monday-Friday, 8:00 AM-4:00 PM On-site position Health & dental insurance Paid time off 401(k) with company match Comprehensive training provided

Pay:

$60,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance

Work Location:

In person