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MM
Mitchell Maguire
Customer Service Manager - Washroom Accessories
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What they do
A Customer Service Manager manages staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$83,584 / year median in New York
-3% projected decline
Job Description
Customer Service Manager
- Washroom Accessories at Mitchell Maguire Customer Service Manager
- Washroom Accessories at Mitchell Maguire in Pelham, New York Posted in 2 days ago.
Type:
full-time Customer Service Manager
•
Washroom Accessories Location:
Yonkers office
Working Hours:
8:30-5:00
Remuneration:
$85,000
- $95,000 & benefits package The role of the Customer Service Supervisor
- Washroom Accessories will involve: Customer Service Representative/Internal Sales position promoting a range of washroom accessories Managing a team of circa 15 internal staff Provide support running the day to day customer service function from quotation phase to after sales Helping to service accounts and respond to inbound customer enquiries Participate in meetings and activities to improve customer satisfaction and business performance Generating leads and developing client relationships Help the marketing and purchasing teams to grow overall revenue Analyse problematic situations and provide solutions to ensure company growth All of your time will be spent working from the Yonkers office The ideal applicant will be a Customer Service Supervisor•Washroom Accessories with: Must have 2 years' customer service experience Must have people management experience Ideally have experience with related products such as: cubicles, bathrooms cubicles, washrooms, panels, bathroom panels, washroom accessories, duct panels, lockers, benches, door hardware, ironmongery, laminates, worktops, decorative surfaces and durable surfaces (not essential) Would consider other construction related backgrounds IT literate Ability to hit the ground running Looking for longevity in career Energy, passion and enthusiastic