Client Experience Coordinator (Front Desk Receptionist)

Waxing by Nadia is looking for a friendly, organized, and energetic Front Desk Receptionist to be the first face our clients see when they walk through the door. If you love creating a welcoming environment, staying on top of details, and being part of a team, we'd love to hear from you!

What You'll Do:

Front Desk & Client Experience Greet every client with a warm, professional welcome Check clients in and out and ensure their visit runs smoothly from start to finish Follow up with clients after services and help book their next appointments Work hand-in-hand with other employees and foster a positive work environment Scheduling & Communication Manage and schedule appointments using our booking software Coordinate appointment times and communicate changes or needs with clients and staff Answer and respond to phone calls, text messages, and social media inquiries Address and resolve client requests quickly and professionally Social Media & Brand Presence Help maintain an active, engaging presence on our social media platforms Assist with creating and posting content that reflects our brand Operations & Shop Care Open and/or close the space on scheduled days and set a positive tone for the day Monitor and restock salon supplies as needed Maintain a clean, tidy environment (front desk, floors, bathroom, retail areas, etc.) Handle the cash drawer and process credit card payments accurately Complete side work throughout your shift to support smooth daily operations What You Need to Be a Great Fit At least 1 year of reception and/or coordinating experience (salon/spa experience a plus) Part-time or full-time availability, Monday-Sunday (schedule will be flexible) Strong communication skills, in person and over the phone Confident using phones, booking software, and technology Reliable, punctual, and highly organized Friendly, outgoing, and comfortable in a client-facing role Spanish speaking is a huge plus!

Additional Details Hours:

Part-time or full-time, flexible schedule (must have availability Monday-Sunday- weekend availability are necessary)

Growth:

Room for growth and pay increases based on performance and responsibility

Job Types:

Full-time, Part-time Application Question(s): Do you have experience working in a waxing, esthetics, spa, or treatment-based beauty studio? Ability to

Commute:

Rockville Centre, NY (Required)

Work Location:

In person

Email:

Nadia@waxingbynadia.com for a quicker response.

Pay:

$17.00 - $19.00 per hour

Work Location:

In person