Part-Time Bilingual Office & Customer Service Coordinator European Beauty Concepts - 4.0 Yonkers, NY Job Details Part-time From $20 an hour 3 hours ago Benefits Employee discount Qualifications Foreign language proficiency Computer operation Email customer support Phone communication Administrative experience Dispatching Client invoicing Attention to detail Computer skills Office phone management Office experience Full Job Description European Beauty Concepts is looking for a reliable, organized, and customer-focused individual to join our team as a Part-Time Bilingual Office & Customer Service Coordinator. Candidates must be fully proficient in English and Spanish, including speaking, reading, and writing. This position requires regular communication with customers, sales representatives, drivers, and team members in both languages.
Schedule:
Monday-Friday Hours:
8:00 AM-2:00
PM Position Type:
Part-Time Responsibilities Answer incoming phone calls and assist customers in both English and Spanish Monitor and respond to company emails Provide friendly and professional customer service Assist customers with questions regarding orders, products, deliveries, and account-related concerns Prepare invoices and assist with basic invoicing responsibilities Coordinate and dispatch company drivers for deliveries and pickups Communicate delivery information and changes to drivers and customers Review outgoing orders to help ensure they are complete and accurate before leaving the warehouse Follow up on missing, incorrect, or delayed orders as needed Communicate with the warehouse and sales team regarding customer orders Maintain accurate customer and order information Assist with general office and administrative duties Help resolve day-to-day customer service issues professionally and efficiently Required Qualifications Must be proficient in speaking, reading, and writing both English and Spanish Previous office, administrative, customer service, or order-processing experience preferred Excellent telephone and customer service skills Strong organizational and multitasking abilities Detail-oriented and dependable Comfortable working with invoices, orders, email, and basic computer programs Ability to communicate clearly and professionally Ability to work independently and as part of a team Reliable and punctual Experience in beauty, salon distribution, wholesale distribution, order processing, or logistics is a plus but not required. About Us European Beauty Concepts is a professional beauty products distributor serving salons, stylists, beauty professionals, and distributors. We are looking for someone who takes pride in providing excellent customer service and helping daily office and order operations run smoothly.