Program Manager

The Program Manager is primarily responsible for effectively meeting the temporary help and/or training needs of a major Surge client. Specifically, the individual in this position: 1) delivers high quality service to the customer and temporary employees by matching the skills of temporaries to customer needs 2) develops and retains business by providing outstanding customer service 3) performs a variety of administrative tasks that support the overall mission of quality service and performance. Additionally, the On-Site Supervisor may supervise one or more On-site Staffing Specialists.

PRIMARY FUNCTIONS & RESPONSIBILITIES

Effectively meeting the temporary help and/or training needs of a major SURGE Client Delivers high quality service to the customer and temporary employees Develops and retains business by providing outstanding customer service Performs a variety of administrative tasks Monitor attendance of employees Process and assist with Workers Compensation claims Reconcile invoices from all vendors Other duties as assigned

QUALIFICATIONS AND SKILLS

High School diploma required Proven leadership/success in a previous managerial role Exceptional customer service skills and the ability to build/enhance successful business partnerships Minimum 1-2 years experience in a supervisory role or 3-5 years in customer service experience Must have great communication and customer service skills Must have administrative skills Experience in performing background checks, I 9, and E Verify Proficiency in Microsoft Word, Excel, PowerPoint, Outlook and Internet If interested please apply.

EQUAL OPPORTUNITY EMPLOYER

Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. IND1

Job Type:

Full-time