Customer Account Partner

Job Description The Customer Account Partner is responsible for the success of our customers. This is a demanding role that requires a unique skillset. As the voice of the customer, you will act both as an advocate for our products and services, and as a champion for our customers. Your job is to ensure that customers have the best possible customer experience while building and maintaining long lasting relationships. We take customer service seriously and this position is essential to the organization's success. This is the perfect role for someone looking to expand their knowledge in chemical distribution and continue to grow and learn within the organization. This role serves as a main customer contact on a day-to-day basis and provides support for oversight of order activities by achieving key deliverables. A successful CAP will be expected to make decisions on behalf of the company in alignment with our financial objectives and customer satisfaction standards. All activities are to be managed in accordance with the company's goals of safety, compliance, and code of conduct. Estimated pay 19-21/HR We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements

•  3 years Customer Service Experience with a dedicate customer portfolio
•  B2B service management experience
•  SAP
•  Salesforce Cloud