Find & Apply For Customer Service Manager Jobs in Dublin, Ohio

Detail Pro Shop is looking for an experienced Client Service & Sales Manager to join the leadership team. Industry experience is preferred but not required. Detail Pro Shop is a leading service provider of automotive paint protection coatings and films, window tint, and general detailing. We have experienced significant growth, have expanded our facilities, and we are seeking a career minded professional to join our management team. If you have client service experience, office management experience, administrative experience or operations experience, and genuinely enjoy working with people

• including clients, vendors and teammates, we would like to talk with you.

Key Responsibilities:

• This position will be the initial contact for nearly all customer facing activity
• including inbound and outbound customer calls, face to face client discussions regarding services, email correspondence, online requests for information, preparation of estimates and general customer follow-up
• Regular use of a CRM system, phone/SMS system, email systems and other related communication tools.
• Communicate with management and staff on a daily basis with respect to the sales process, schedule updates, and specific client communications.
• Other general office and shop duties as required.

Job Requirements:

• Must be a motivated, ambitious, self-starter with high energy that enjoys regular customer interaction
• Must be able to multi-task, shift priorities as needed, and develop general business and sales development plans
• Must have a professional demeanor and appearance
• Must be familiar with MS Office programs.
• Must be willing to perform various office and administrative tasks, as well as being willing to learn some of the basic service offerings to assist teammates when necessary.
• Must enjoy taking on new challenges and looking for opportunities to bring additional value to the role

Required Experience:

• Sales and/or front office management experience required, preferably in a small business
• Self-starter with excellent interpersonal and business writing skills is a must
• Previous indirect/direct supervision of a team is highly desirable
• Working knowledge of MS Office/Teams and other common PC applications Detail Pro Shop offers:
• Competitive pay commensurate with experience
• Health, Vision, Dental Insurance
• 401(k) retirement with company match.
• Flexibility in schedule.

For immediate consideration please forward your resume or contact Mike at 614-560-7167

Job Type:

Full-time Pay:

$45,000.00

• $60,000.

00 per year

Benefits:

401(k) matching Dental insurance Flexible schedule Health insurance Vision insurance

Compensation Package:

Bonus opportunities

Work Location:

In person