Admission Coordinator

Admission Coordinator 2.5 2.5 out of 5 stars Grove City, OH 43123 Optalis Health and Rehabilitation 106 reviews Coordinate admissions process. Market center through perspective patient and family tours Coordinate and communicate with other departments to ensure quality care and continuity. Maintains thorough knowledge of MacIntosh's products and services, the market and competition Assure completion and accuracy of necessary admissions paperwork, reports and data tracking in a timely manner Model customer service principals throughout the center and promotes appreciation of our customer needs with all employees. Establishes realistic expectations for service levels with families, patients and referral sources Maintains an educated understanding of all payer sources and their impact on revenue Effectively networks to maintain relationships with past families, guests, patients and referral sources to solicit new business. Effectively manages beds to allow center to reach census goals. Assemble admission paperwork and tour packets. Regularly spends time engaged in selling Oversees room readiness for all new patients Collaborate with Director of Marketing on strategies for gaining customer insights and feedback. Analyzes, and develops recommendations for making improvements in the customer experience. Determines appropriate innovative marketing tactics to reach appropriate customer bases through direct, indirect, or interactive marketing means. Assures that the organization is in compliance with current applicable federal and state employment regulations Actively manages vendors by ensuring vendors are following through in accordance to contractual agreements. Keeps up to date on service delivery changes and customer feedback on marketing vendors. #MCC