Implementation Specialist

Implementation Specialist Lead client implementations and coordinate the on-boarding and setup of all related treasury management services. Participate in product and service enhancement discussions and implementation. Resolve on-going customer service issues, ensuring quality customer service is consistent with established service standards and company policy. Assist in maintaining effective relationships with key remittance processing vendors and serve as an escalation point for customer/vendor issues.

Minimum Qualifications:

Business or related field degree preferred Three (3) years plus financial services experienced preferred Remittance processing knowledge Payments industry knowledge Bank operations and implementation experience preferred Digital banking products and services knowledge Property management industry knowledge Project managing skills Ability to multi-task Well organized Strong analytical skills Problem solving skills EOE/AA #LI-DNI