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AR Connect Group

Entry Level AT&T Assistant

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Account Manager

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Based on Oregon data

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What they do

A Customer Service Account Manager manages customer service for assigned customer accounts. Provides a point of contact for customers and manages communication regarding customer orders and accounts. Handles customer service requests and maintains account and order records.

$73,709 / year median in Oregon

-11% projected decline

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Job Description

We're actively hiring a full-time Entry Level AT&T Assistant to join our growing telecommunications team. This is an in-person, customer-facing sales position where you'll work directly with customers to introduce wireless and internet services, explain available products and promotions, answer questions, and assist with new account enrollments, account setup, and ongoing account support. As an Entry Level AT&T Assistant, you'll spend your day meeting with customers, identifying their communication needs, recommending wireless and internet solutions, and guiding them through the enrollment process. You'll also help manage customer accounts, process service upgrades, assist with account changes, and provide outstanding customer service before, during, and after each enrollment. Whether you're starting your career or looking to gain experience in sales, customer service, account management, telecommunications, or business development, this role provides hands-on training, ongoing mentorship, and opportunities for professional growth in a fast-paced, team-oriented environment. Entry Level AT&T Assistant Responsibilities Meet directly with cstomers to discuss wireless services, internet plans, pricing, promotions, and available account options. Educate customers on products and services while recommending solutions based on their communication and connectivity needs. Assist customers with new account enrollments, account setup, activations, service upgrades, account transfers, and account updates. Build long-term customer relationships through exceptional customer service, professional communication, and account support. Resolve customer questions and provide solutions throughout the sales and enrollment process. Maintain accurate customer records, account information, enrollment documentation, and daily sales activity. Work collaboratively with teammates and leadership to achieve customer service, sales, and account management goals. Participate in ongoing product training, sales coaching, and professional development to strengthen your knowledge of telecommunications services. Why People Enjoy This Opportunity Performance-based compensation with uncapped commission potential Full-time, in-person opportunity with daily customer interaction Hands-on experience in sales, customer service, account management, and telecommunications Comprehensive training, one-on-one coaching, and ongoing mentorship Opportunities to develop leadership, communication, and business skills Supportive, team-oriented culture with clear opportunities for career advancement Fast-paced environment where performance, teamwork, and professional growth are recognized
Pay:
$60,000.00 - $75,000.00 per year
Work Location:
In person