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Client Services Manager
Job
COUNTY OF BERKS
Middletown, PA (In Person)
Full-Time
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Job Description
Client Services Manager
Middletown, PA
2 DAYS AGO
22619772
Summary
Middletown, PA
In-Person
Competitive Salary
0 Years Experience
Bachelor's degree
No Commission
40.00 hours per week / Day Shift / Full-Time
Description At ALS, we encourage you to dream big. When you join us, you'll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future. The Client Service Manager directs the daily operations of the sample administration group. This includes oversight of all project management activities, sample receiving, and field services. The Client Service Manager must possess a strong working knowledge of LIMS as well as have a technical background in laboratory analysis and operations. The position requires a combination of superior client services skills, technical knowledge, system/process management, and supervisory experience. Establish a working relationship with client. Identify clients' analytical needs and prescribe an applicable technical approach. Plan analytical program to meet these needs. Keep client informed of progress of work. Report findings and results back to client. Communicate client concerns/issues to the laboratory director. Keep client informed of new developments and laboratory services. Provide quotations and job specifications for specific work.