Office Administrator / Customer Service

This is a great opportunity for the right person who has experience in an office desk job and consistently stays organized in a complex industry and who is fierce about getting it done right! •This FT Position will be working in our Shoemakersville office Mon. - Fri.•(primarily 8 am to 4 pm, but be flexible if we change to 7 - 5) We are looking for a person to join our team of self motivated people who care deeply about doing a job right and working well with a team. More specifically, we are looking for the right person to take over this office location and run the daily operations. If you are a person who loves to serve people well, talk on the phone and keep things very organized, then this is a great opportunity for you! Does this describe you? You feel that the best way to serve people is to get the details right. You care deeply about details, you find yourself double checking your own work. You take pride in perfection. You understand the power of a team and enjoy teamwork. You realize that you need a team to accomplish big things. You have a reputation of working well with a group of people. You are known to be cautious, calculating, and careful. You are typically more analytical, detail-oriented, and intentional. You listen to people so that you can accurately understand them and help them. You have a system to stay organized. You are known as the person who is pro-active and always plans ahead. You always seem to do so well at following-up and getting tasks completed. You get upset at yourself when you miss a detail. You learn software and technology quickly, it comes easy for you. You sometimes help others with technology and/or their devices. If this describes you, then you might be a good fit…let's talk! Some of Your Responsibilities will include: Opening, operating and closing our second office in Shoemakersville . Answering phones, taking orders, accepting payments, answering questions, etc. Be or become knowledgeable in Heating Oil Delivery & HVAC (very helpful!) Working with customers to ensure all bills are paid on time. Enroll new customers and provide customer service Learn our software and become the working office administrator of this branch. Must love people and enjoy providing great customer service on the phone! We are in the home energy, comfort, and peace of mind business. We deliver home heating oil, propane and install/repair home heating and cooling systems (HVAC). So if you have any experience or knowledge of our industry, that's a huge plus, but not necessary if you are willing to learn. However, it is more important to us that you have experience working in an office setting at a desk job where you have proven phone skills and enjoy working in an office and love serving customers. You also have strong communication skills, can learn new technology easily, have a natural empathy for understanding people and a strong desire to serve them well. This is not just another job, this is an opportunity and we are looking for the right person to join our team for the long haul. Full benefits available after 90 day probationary period. Medical, dental, vision insurance. 401k and profit sharing. Paid vacation. Starting pay will range from $22/hr. - $28/hr. depending on experience, skillset, and attitude. But pay is never capped, there is always room for growth as you prove yourself. If you choose to apply , please submit a resume ...we need a way to identify your strengths and see if you're a good fit. Please save us both time, DO NOT apply if... If you don't have at least 3 years experience working in an office with a team. If you don't have some work history where attention to detail was necessary & critical. If you have a long history of changing jobs every 1 or 2 years. We are looking for person who is stable, and knows what they want. If you live more than 30 minutes from Shoemakersville, PA

PLEASE NOTE

If you do not have experience working in an office at a desk job, answering phones, billing, coordinating schedules, supporting 2-5 people at any time, working with computers and modern day software, then please save us both time and find another opportunity that better fits your experience.

Job Type:

Full-time Pay:

$22.00 - $28.00 per hour

Benefits:

401(k) matching Dental insurance Health insurance Health savings account Paid time off Vision insurance

Experience:

Office Work:

3 years (Required) Customer service: 3 years (Required)

Work Location:

In person