Account Coordinator

Account Coordinator Ulliance - 3.1 Troy, MI Job Details Full-time 3 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Employee assistance program Vision insurance Qualifications Employee orientation Master's degree Driver's License Human resources Productivity software Training delivery Behavioral health Full Job Description What a dynamic and exciting time to be in the Behavioral Health profession. Our society and employers are recognizing more than ever the critical need to support people with behavioral health and work/life challenges. As a result, Ulliance is experiencing rapid growth and is in search of top-notch professionals to join our team of highly engaged staff. We are passionate about helping people and providing exceptional service that makes a difference.

Job Overview:

The Account Coordinator develops and provides on-site support based on client company needs, critical/traumatic incident debriefing and supervisor/employee orientation programs for client companies. This position also creates and implements promotional plans in coordination with Account Managers.

Essential Job Duties:

Support account promotional plans through idea generation, suggestions, development of flyers and other materials, implementation support and measurement Provide orientation, health fair participation and other on-site support for client companies Create and update client orientation and webinar presentations as assigned. Assist the department with developing and utilizing assessment tools such as service evaluation to improve customer service Maintain appropriate history and files electronically and in hard copy as necessary Assist department with quarterly, semi-annual and/or annual service utilization reviews Communicate with client company primary site contacts to review service utilization reports Participate in internal client brainstorming sessions and discussion aimed at improving the utilization and customer service ratings Write articles for client newsletters Participate in program webinars as assigned Maintain and update Critical Incident Stress Management log as assigned Required Minimum Qualifications Master's degree in a Behavioral Science Degree in Social Work, Psychology, or closely related behavioral science discipline field 2 years equivalent experience in a behavioral/mental health career Ability to travel locally based on client needs Valid motor vehicle operator's license State of Michigan licensure and/or

CEAP, PHR/SPHR

certification a plus Previous EAP account management/business-related/human resources experience desirable Effective oral and written communication skills Ability to cope with difficult and/or urgent situations requiring immediate decisions Experience providing training and workshops/seminars Proficient in Microsoft office products or equivalent

Job Type:

Full-time Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance Ability to

Commute:

Troy, MI 48098 (Required) Ability to

Relocate:

Troy, MI 48098: Relocate before starting work (Required)

Work Location:

Hybrid remote in Troy, MI 48098