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MSH

Customer Service Coordinator

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Supervisor

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Scorecard

Based on Minnesota data

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What they do

A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.

$58,857 / year median in Minnesota

-3% projected decline

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Job Description

Customer Service Coordinator at MSH Customer Service Coordinator at MSH in Rockford, Minnesota Posted in about 5 hours ago.

Type:

full-time

Job Title:
Customer Service Coordinator Job Location:

Rockford, MN (Hybrid) About the

Company Major Opportunities & Key Accountabilities:

Process end-to-end digital imagery workflows: download, clean, QA, label, and upload image files using IDS and external software. Follow highly structured processing checklists to ensure consistent, client-ready output. Meet tight, recurring deadlines with a high degree of personal ownership and time management. Accurately log progress across multiple client systems and project tracking tools. Flag issues or anomalies early so they can be resolved before client delivery. Master routine workflows and apply them repeatedly across different clients with minimal supervision. About the Role What You'll Need to

Succeed:

Extreme attention to detail: You notice things others miss.

Comfort with repetition and structure:

You find satisfaction in consistency.

Independence:

You manage your own time and work productively without constant supervision.

Mental stamina:

You can stay focused on task-based, screen-intensive work for long periods.

Basic technical confidence:

You're comfortable navigating multiple systems, learning new tools, and following digital instructions. Responsibilities No direct responsibility for supervising others. While collaboration exists through QA feedback and internal handoffs, most work is completed independently on your computer. Qualifications High school diploma or equivalent Full-time availability (40 hours/week) Comfortable working on a computer for extended periods Ability to meet deadlines consistently and work solo Required Skills Are precise and thorough, with a strong focus on quality and accuracy. Enjoy structured, repeatable work and take pride in doing tasks correctly every time. Are independent and self-directed, able to manage their time and stay productive without micromanagement. Demonstrate strong focus and discipline, even in solo, screen-based environments. Are dependable and consistent, following established processes and meeting recurring deadlines without cutting corners. Are approachable and communicative when needed, comfortable asking questions, raising concerns, or offering feedback to improve the workflow. Preferred Skills None specified. Pay range and compensation package None specified. Equal Opportunity Statement We are committed to diversity and inclusivity.

Benefits

  • Dental Insurance