customer success manager

customer success manager State College, PA 2 DAYS AGO 22617568 Summary State College, PA In-Person Competitive Salary 2 Years Experience Bachelor's degree No Commission 40.00 hours per week / Day Shift / Full-Time Description Customer Success Manager - Commercial Accounts Minitab is looking for a Customer Success Manager to serve as a strategic, post-sale partner for our commercial customers. In this role, you'll drive adoption, retention, and renewal readiness through a digitally enabled, data-driven engagement model that balances scalable execution with human judgment and accountability. If you thrive in a customer-facing SaaS environment, enjoy building strategic relationships, and want to influence outcomes -this role is for you. What You'll Do What You Bring Remote employment will be considered in the following states:

PA, FL, OH, TX, NC, MI

Our Benefits:

HEALTH INSURANCE

Medical, Dental, and Vision Insurance is provided at no cost for full-time employees upon date of hire. Low co-pay pharmacy benefit and affordable family coverage plan is available. Short and Long Term Disability is fully paid by Minitab. Employee Assistance Program (EAP) - Provides guidance for personal issue and information on other Work Life Matters.

LIFE INSURANCE

Group Term Life Insurance is provided at no cost for full-time employees at three times employee base salary. Minitab provides eligible employees the opportunity to purchase Voluntary Life Insurance for themselves and eligible dependents at affordable rates.

RETIREMENT PLANNING

A 401k Retirement Plan with T. Rowe Price is provided with eligible employee contribution immediately. Minitab will match dollar for dollar up to the first 6% of employee's contribution. Employees are fully vested in the Minitab, LLC 401(k) Retirement Plan upon date of hire.

PAID TIME OFF

Paid holidays, as well as 4 weeks of annual paid time off are provided. The annual paid time off increases one week every five years.

HIGHER AND PROFESSIONAL DEVELOPMENT

The pursuit of ongoing development is important and valued at Minitab. In support of this value, Minitab offers tuition and related expenses assistance for both higher education and other professional development.

FLEXIBLE SPENDING ACCOUNT

Medical and Dependent Care Reimbursement Accounts - Pre-tax Deductions. Parking and Transit - Pre-Tax Deductions.

HYBRID WORK SCHEDULE

We offer a hybrid work model for eligible positions.

PREMIUM BENEFITS

At our State College, PA Headquarters, there is an onsite gym, indoor swimming pool, yoga studio, movie theater, outdoor sand volleyball court, game room, arcade room and even a golf simulator. Personal training and nutrition counseling is available upon request. This position is ineligible for visa sponsorship. To beconsidered for thisrole, you must belegally authorized to work in theUnited States andnotrequiresponsorshipfor employment now or inthe future. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. EOE AA M/F/Vet/Disability Additional Details How To Identify Potential Job Scams

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