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Customer Success Manager

Job

Five Star Bath Solutions

Remote

$50,000 Salary, Full-Time

Posted 2 days ago (Updated 9 hours ago) • Actively hiring

Expires 7/24/2026

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Job Description

Customer Success Manager Five Star Bath Solutions
  • 3.4 Winston-Salem, NC Job Details Full-time $45,000
  • $55,000 a year 21 hours ago Qualifications Teamwork Interpersonal skills Process improvement Account management Time management Full Job Description Join Our Team as a Customer Success Manager!
Are you a proactive communicator with a passion for building strong client relationships? Do you thrive in a fast-paced environment where your organizational skills shine? If so, we want you to be a part of our dynamic team as a Customer Success Manager! At Five Star Bath Solutions, we pride ourselves on delivering exceptional service to our valued clients. As a Customer Success Manager, you'll play a crucial role in ensuring client satisfaction by confirming appointments, managing the calendar, and providing top-notch support.
Key Responsibilities:
  • Confirm appointments with clients via phone calls, emails, or other communication channels.
  • Maintain accurate records of client interactions and update client information in our database.
  • Manage the calendar and resolve issues promptly and professionally.
  • Collaborate with the sales and operations teams to ensure seamless communication and client satisfaction.
  • Proactively identify opportunities to enhance the client experience and provide feedback for process improvement.
Qualifications:
  • Excellent communication skills, both verbal and written.
  • Strong interpersonal skills with the ability to build rapport quickly.
  • Exceptional organizational and time-management abilities.
  • Prior experience in customer service, account management, or a related field is preferred.
  • Proficiency in using CRM software and other relevant tools.
What We Offer:
  • Competitive compensation package.
  • Opportunities for professional growth and development.
  • Collaborative and supportive work environment.
  • Makeameaningful impact by contributing to our clients' success.
Pay:
$45,000.00
  • $55,000.
00 per year
Work Location:
Hybrid remote in Winston Salem, NC 27103