Skip to main content
Tallo logoTallo logo

Find Jobs

Find Jobs Near You – Available Work in Your Location

Skip to job details

Back to Results

Apply for this opportunity

To apply for this job, you'll continue to an external website or email application.

Northpointe Staffing

Event/Meeting Coordinator- Displays & Exhibits Coordinator - Entry Level

Career Insights for Customer Service Supervisor

See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.

Scorecard

Based on New Jersey data

Review key factors to help you decide if this role fits your goals. How is this calculated?

Were these scores useful?

What they do

A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.

$58,395 / year median in New Jersey

-2% projected decline

Explore Career

Job Description

Event/Meeting Coordinator
  • Displays & Exhibits Coordinator
  • Entry Level Northpointe Staffing
  • 3.
7 Lyndhurst, NJ Job Details Temporary From $19 an hour 1 hour ago Benefits Flexible schedule Qualifications Basic math Customer engagement Productivity software Gmail Legal compliance Team motivation (leadership skill) Cross-functional communication Full Job Description The Display and Exhibits Coordinator will coordinate the full logistics of all congresses and exhibits programs which include but not limited to, reviewing requests for accuracy, securing approvals, managing registration, executing customer-specific agreements, payment processing, marketing materials management, and program reconciliation. Database management
  • manage promotional educational programs within the firm's proprietary events management platform Budget management
  • assisting customer representatives within their program planning budget to ensure they meet client business rules and guidelines Coordinate all life cycles of Congresses and Exhibits from start to finish Communicate daily with customer team and appropriate stakeholders Run daily metric reports to ensure all tasks within the C&E are executed within a timely fashion Coordinate with account stakeholders (via telephone and email) regarding their event status as well as required follow-ups for any missing information.
Able to read, interpret, and execute legal contracts on behalf of stakeholders. Ensure payments are processed in an efficient and timely manner Adhere to performance metrics, standard operation processes and procedures, as well as compliance guidelines for the related customer Maintain current knowledge of appropriate regulations, e.g., OIG, PhRMA Code Adherence to various policies (i.e., confidentiality, sensitive communication, intellectual property) Effectively manage high volume of meetings while also responding to emails and phone calls
Competency Requirements:
Strong interpersonal, verbal, and written skills both internally and externally with the ability to effectively engage with the customer Skilled in Customer Service, and the ability to solve problems while ensuring customer satisfaction is met Strong organizational skills with great attention to detail Familiar with health sciences and regulated environments Ability to work independently, with competent decision-making skills, and successfully manage multiple priorities in a fast-paced environment Strong working knowledge of Gmail and Microsoft Office Product Suite, and able to quickly learn to utilize similar tools and software as needed Positive attitude at all times and the ability to work with a team and maintain a "Whatever it Takes" attitude Ability to boost team morale Ability to take constructive feedback and adjust in order to progress forward Ability to take on additional ad hoc tasks as needed to support the team without complaint Ability to work flexible schedules and/or extended hours to meet clients' business needs Ability to maintain productivity while performing repetitive planning tasks every day Basic Math and Spelling proficiency Ability to work and thrive in a team atmosphere
Education/Skills Experience Desired:
A background in event planning is preferred, but not required B.S. or B.A. degree or equivalent experience 3+ years' experience working at a pharmaceutical/biotech or third-party agency a plus Great for individuals with a Sales, Hospitality, or Customer Service background Must be a go getter and very personable at the same having patience with the process Possess strong analytical and problem-solving skills
Job Type:
Temporary Pay:
From $19.00 per hour
Experience:
Event services: 1 year (Preferred) Ability to
Commute:
Lyndhurst, NJ 07071 (Required)
Work Location:
Hybrid remote in Lyndhurst, NJ 07071

Benefits

  • Flexible Work Schedules
  • Dental Insurance