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Northpointe Staffing
Event/Meeting Coordinator- Displays & Exhibits Coordinator - Entry Level
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Based on New Jersey data
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What they do
A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$58,395 / year median in New Jersey
-2% projected decline
Job Description
Event/Meeting Coordinator
- Displays & Exhibits Coordinator
- Entry Level Northpointe Staffing
- 3.
- manage promotional educational programs within the firm's proprietary events management platform Budget management
- assisting customer representatives within their program planning budget to ensure they meet client business rules and guidelines Coordinate all life cycles of Congresses and Exhibits from start to finish Communicate daily with customer team and appropriate stakeholders Run daily metric reports to ensure all tasks within the C&E are executed within a timely fashion Coordinate with account stakeholders (via telephone and email) regarding their event status as well as required follow-ups for any missing information.
Competency Requirements:
Strong interpersonal, verbal, and written skills both internally and externally with the ability to effectively engage with the customer Skilled in Customer Service, and the ability to solve problems while ensuring customer satisfaction is met Strong organizational skills with great attention to detail Familiar with health sciences and regulated environments Ability to work independently, with competent decision-making skills, and successfully manage multiple priorities in a fast-paced environment Strong working knowledge of Gmail and Microsoft Office Product Suite, and able to quickly learn to utilize similar tools and software as needed Positive attitude at all times and the ability to work with a team and maintain a "Whatever it Takes" attitude Ability to boost team morale Ability to take constructive feedback and adjust in order to progress forward Ability to take on additional ad hoc tasks as needed to support the team without complaint Ability to work flexible schedules and/or extended hours to meet clients' business needs Ability to maintain productivity while performing repetitive planning tasks every day Basic Math and Spelling proficiency Ability to work and thrive in a team atmosphereEducation/Skills Experience Desired:
A background in event planning is preferred, but not required B.S. or B.A. degree or equivalent experience 3+ years' experience working at a pharmaceutical/biotech or third-party agency a plus Great for individuals with a Sales, Hospitality, or Customer Service background Must be a go getter and very personable at the same having patience with the process Possess strong analytical and problem-solving skillsJob Type:
Temporary Pay:
From $19.00 per hourExperience:
Event services: 1 year (Preferred) Ability toCommute:
Lyndhurst, NJ 07071 (Required)Work Location:
Hybrid remote in Lyndhurst, NJ 07071Benefits
- Flexible Work Schedules
- Dental Insurance