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Insurance - Licensed Commercial Account Manager
Career Insights for Customer Service Account Manager
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What they do
A Customer Service Account Manager manages customer service for assigned customer accounts. Provides a point of contact for customers and manages communication regarding customer orders and accounts. Handles customer service requests and maintains account and order records.
$75,477 / year median in the U.S.
-10% projected decline
Job Description
Insurance - Licensed Commercial Account Manager McKinney Insurance Services - 1.0 Asheville, NC Job Details Full-time 1 day ago Benefits Health insurance Paid time off Work from home Vision insurance Opportunities for advancement Life insurance Retirement plan Qualifications Microsoft Word Spreadsheets Word embeddings Property & Casualty License Full Job Description Job Overview Consider joining our 24-member successful and dedicated team that is part of a 45+ year family-owned agency. We are expanding and have an opening for top performing Commercial Account Manager to join our team-oriented agency. With our amazing range of products and services, and commitment to employee and customer satisfaction, you'll be set up for success! Will consider a remote or hybrid position for the right candidate. Benefits Paid Time Off (PTO) Career Growth Opportunities Evenings Off Health Insurance Vision Insurance Life Insurance Mon-Fri Schedule Retirement Plan Hands on Training Work from Home Requirements P&C license required Excellent written and verbal communication skills. Excellent computer skills specifically with MS Word and MS Excel Ability to work in a group and independently Perform multiple tasks in a fast-paced environment and perform under pressure Ability to anticipate and resolve problems Responsibilities Foster strong relationships with current and prospective clients to maintain client retention. Remarket existing business based on producer requests or to meet client expectations and make suggestions to clients for upgrades or additional coverage/policies. Work with all carrier underwriters and company personnel to resolve problems in a timely and professional manner to ensure satisfaction. Develop insurance quotes, shopping renewals, and issuing documentation as requested to align with agency standards. Write all types of commercial lines new business for existing clients when needed. Process change requests accurately and promptly. Follow-up on all requests submitted to carriers for completion, and accuracy. About Us We are a dynamic and growing organization that is currently seeking passionate, self-driven, natural born relationship builders that have a desire to make a difference in people's lives.