Operations Assistant / Customer Experience Coordinator (Growth Opportunity)

About Us We are a fast-growing roofing and exterior company based in Newark, Ohio. Built on integrity, quality workmanship, and exceptional customer service, we've gained strong momentum in just two years—and we're just getting started. We're looking for someone who wants more than just a job—someone who wants to grow with a company, take ownership, and help build something meaningful. About the Role This is not a typical office job. You'll work directly with the owner and become a key part of daily operations. No two days are the same. You'll help keep everything organized, efficient, and moving forward. This is ideal for someone who: Gets bored doing the same thing every day Takes initiative and figures things out Wants to grow into a leadership/operations role Work Environment This position will start primarily remote/work-from-home Occasional local/in-field availability may be needed early on You are welcome to work from our current office if preferred As the company grows (next 3-6 months), we plan to move into a larger office space , and this role will naturally transition into a more in-person, team-based environment We are looking for someone who is comfortable with that transition and excited to grow with the company Responsibilities Answer customer calls professionally Schedule appointments and manage calendars Assist the owner with daily operations Coordinate projects and timelines Order materials and communicate with suppliers Support billing and backend processes Assist with hiring and interviewing Manage social media Help improve systems and efficiency Use tools (including AI) to streamline work Who We're Looking For We will train the right person. Attitude matters more than experience.

You are:

An extremely nice person Intelligent and quick to learn Energetic and proactive Organized and detail-oriented A strong communicator A self-starter who takes initiative Driven to deliver a 5-star customer experience We strongly value people who have demonstrated commitment , such as: Sports or athletics Military service Completing a degree or certification Long-term commitment to goals Compensation & Growth $20-$25/hour starting Performance review within 60-90 days (raise potential) Clear path to operations or leadership role Future profit-sharing/ownership potential Requirements Must live near Newark, Ohio Valid driver's license Strong communication skills Basic computer skills How to Apply Submit your resume and answer the short screening questions.

Pay:

$20.00 - $25.00 per hour

Benefits:

Flexible schedule

Work Location:

Hybrid remote in Newark, OH 43055