Personal Lines Account Manager

• HNW Location:

  Hybrid

• Norfolk, VA Compensation:

  $65,000
• $75,000 We are seeking an experienced Personal Lines Account Manager ready to join a local insurance firm that is experiencing growth in the mid-atlantic region!

In this role, you'll be responsible for managing a portfolio of personal lines insurance accounts, providing expert advice to clients, and helping them protect their assets.

Key responsibilities:

Manage a high-volume personal lines book of business, with an emphasis on high-net-worth clients, while keeping work accurate and turnaround quick Deliver white-glove, highly personalized service and build lasting client relationships grounded in trust Process endorsements and policy changes, and handle day-to-day policy servicing Oversee the renewal process from start to finish, including reviewing terms and communicating changes to clients Explore remarketing options when coverage or pricing no longer fits a client's needs Conduct periodic coverage reviews to confirm clients have appropriate protection across their property and casualty exposures Apply working knowledge of underwriting guidelines when placing and servicing business with private-client carriers such as PURE, Chubb, Cincinnati, AIG Private Client, and Berkley One Work closely with carriers, producers, and internal team members to resolve issues and keep clients satisfied Communicate clearly in writing and by phone, documenting client interactions and follow-ups Use strong problem-solving and attention to detail to catch errors early and resolve complex client issues

Qualifications:

Minimum of 5 + years Personal Lines insurance, with experience handling HNW accounts and carriers. Active VA Property & Casualty license required.

Tech Savvy:

Experience with EPIC is a plus.

Collaborative Spirit Problem Solver:

Quick-thinking, solution-oriented, and customer-focused.

Driven and Self-Motivated Apply:

Send your r esume confidentially to bethany.delahunt@gogpac.com and call 203-548-9232 for more information. Inverviewing now!