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Stone Insurance Inc.
Personal Lines Account Manager
Career Insights for Customer Service Account Manager
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Based on Louisiana data
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What they do
A Customer Service Account Manager manages customer service for assigned customer accounts. Provides a point of contact for customers and manages communication regarding customer orders and accounts. Handles customer service requests and maintains account and order records.
$73,709 / year median in Louisiana
-14% projected decline
Job Description
Personal Lines Account Manager Stone Insurance Inc. - 5.0 Metairie, LA Job Details Full-time From $50,000 a year 16 hours ago Benefits Health insurance 401(k) Paid time off Qualifications Microsoft Excel Experience at insurance agencies Microsoft Outlook Word embeddings Account development Property & Casualty License Customer relationship management Microsoft Teams Insurance sales Account management Full Job Description Personal Lines Account Manager is a vital position within the Stone Insurance Agency. You will be responsible for managing the relationship between our producers, customers, and the insurance carrier. You will be working in a friendly, dynamic, customer-focused environment that requires insight, expertise, and personal investment. You will have an opportunity to work as a member of a team that, collectively, represents the most well established and respected agency on the Gulf Coast. Account Managers develop business organically, write new business, and work to retain existing accounts. A Personal Lines Account Manager is people-focused, self-motivated, and a creative problem solver.
Qualifications:
Must possess a current Louisiana Property and Casualty License AMS360 Experience a MUST 2 to 3 years of Independent Insurance experience Strong technical knowledge of personal lines coverage & rating Microsoft Office Word, Excel, Outlook, Teams Excellent communication, problem-solving, and organizational skills Strong attention to detail, ability to work independently, and a commitment to providing outstanding customer service Benefits HYBRID work Schedule Mon-Fri Paid Time Off (PTO) Health Insurance AFLAC Responsibilities You will be responsible for managing the relationship between our customer and their insurance carrier You will be working in a friendly, dynamic, customer focused, environment that requires insight, expertise, and personal investment Account Managers develop business organically, write new business, and work to retain existing accounts Responsible for gathering the information and risk management recommendations for the renewal of designated accounts Complete binders and/or policy or endorsement requests Build and maintain strong, long-lasting client relationships through personalized service and attention to detail Assist clients in obtaining quotes for new policies and identify opportunities to cross-sell additional coverage Receive phone calls and office visits from clients requesting quotes, changes to existing policies, and/or new policies Work closely with underwriters, carriers, and other team members to meet client needs and resolve issues Location Position available at either of our two office locationsJob Type:
Full-time Pay:
From $50,000.00 per yearBenefits:
401(k) Health insurance Paid time offWork Location:
Hybrid remote in Metairie, LA 70005Benefits
- Paid Time Off (PTO)
- 401(k) Plans
- Health Insurance
- Dental Insurance