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Job Description
Customer Service Coordinator Department:
AIK Admissions Advertised Salary Range:
Part/Full Time:
Full Time About University of South Carolina From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelors degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service - helping to build healthier, more educated communities in South Carolina and beyond. Inclusive Excellence Statement Advertised Job Summary Customer Service Coordinator (Student Services Program Coordinator II),
Salary:
$44,296 - $54,263 per year, USCA Admissions Under general supervision, the Customer Service Coordinator is responsible for daily management of the service the Admissions Office provides prospective students and their families. This individual plays a critical role in the Office of Undergraduate Admissions by serving as the first point of contact for all prospective students and applicants counseling them through the application and enrollment process. This individual will also supervise Admissions Office student workers, which includes hiring, training, scheduling staff, and assessment. Serving in a counseling role, this individual will meet with prospective students and families to provide guidance and positively impact the enrollment process. This individual will be required to work effectively as a member of a team and coordinates recruitment, training, and supervision of student staff.
Minimum requirements:
Bachelors degree in a job related field and 1 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.
Experience supervising students in a large team environment is a plus. Work in volunteer management. Prefer two years of experience in higher education.
Application deadline:
June 23, 2026. USCA is an AA/ EOE . We strive to cultivate an environment that is open, welcoming, and supportive of all individuals. Minimum Qualifications (Classified and Unclassified positions) Preferred Qualifications Experience supervising students in a large team environment is a plus. Work in volunteer management. Prefer two years of experience in higher education. Knowledge/Skills/Abilities Knowledge of college admissions, enrollment, management, student recruitment, campus visit programming and volunteers. Must be able to plan, implement and coordinate broad array of activities. Attention to detail and ability to multi-task required. Must be able to speak with confidence in front of large groups. Must have a proven record in relating well to a wide audience of people through a professional yet engaging personality. Must have a proven record of demonstrating professional work behaviors and ethics. Some night and weekend work is required. Job Close Date 06/23/2026 Special Instructions to Applicant In addition to completing the online application, please also upload your resume and a separate cover letter. Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email. We are only accepting applications submitted by June 23, 2026 . To apply, please visit: https://uscjobs.sc.edu/postings/207218 EEO Statement The University of South Carolina does not discriminate in educational or employment opportunities on the basis of race, sex, gender, gender identity, transgender status, age, color, religion, national origin, disability, sexual orientation, genetics, protected veteran status, pregnancy, childbirth or related medical conditions. jeid-ad59bfe53dd53348ac7323142037db5a
