Your responsibilities will include:

Client & Family Care

Answer incoming client and referral calls with professionalism and empathy
Conduct in-home consultations with prospective clients
Develop personalized care recommendations
Build trusting relationships with clients and families
Complete regular quality assurance visits and satisfaction check-ins
Resolve concerns quickly and proactively Office Operations
Help oversee daily office operations
Coordinate with scheduling to ensure excellent caregiver/client matches
Assist with staffing challenges and daily problem solving
Monitor client satisfaction and service quality
Maintain accurate documentation and client records
Ensure compliance with company policies and state regulations Team Leadership
Support, coach, and encourage caregivers
Collaborate with office leadership to improve processes
Help onboard and train new team members
Promote a positive, team-oriented culture
Serve as a resource for caregivers needing guidance in the field Relationship Building
Represent Comfort Keepers professionally within the community
Help families understand available home care services
Qualifications
Bachelor's degree in Business, Healthcare, Marketing, Human Services, or related field preferred
OR 3+ years of management or healthcare leadership experience
Experience in home care, healthcare, senior services, case management, customer service, or related field preferred
Strong Microsoft Office and computer skills
Outstanding organizational and time management abilities
Excellent verbal and written communication skills
Ability to maintain confidentiality and professionalism
Strong customer service mindset
Valid driver's license with reliable transportation for local travel
This isn't just an office job.

Every day is different. You'll spend time in the office coordinating care, answering client calls, supporting caregivers, and also out in the community meeting with prospective clients and conducting in-home care consultations. If you're energized by helping people while leading with compassion and professionalism, this could be the perfect opportunity.

Pay:

From $24.00 per hour

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Application Question(s): Do you have a degree in Business, Healthcare, Marketing, Human Services, or related field, or 3+ years of management or healthcare leadership? What is your desired hourly rate? This role is based in person out of our Anderson, SC office, can you work in person with occasional travel in the Anderson area? Why do you feel this role is a good fit for you?

Work Location:

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