Design Consultant

Design Consultant 3.5 3.5 out of 5 stars 601 Congaree Road, Greenville, SC 29607 $55,000

• $75,000 a year
• Full-time Viridien 14 reviews $55,000
• $75,000 a year

•

Full-time Company Overview:

At Viridien, we strive to enhance our customers' lives by transforming their outdoor spaces into luxurious extensions of their homes. With the largest selection of in-stock outdoor furniture in the Carolinas and access to thousands of custom order options, we are committed to providing exceptional service and quality products.

Purpose:

Design Consultants at Viridien play a pivotal role in delivering an exceptional customer experience. They engage with clients to understand their needs, provide expert advice on products, and ensure a seamless sales process from initial inquiry to delivery. The role demands proactive customer engagement, strong product knowledge, and a passion for building lasting client relationships. Successful Design Consultants will demonstrate a passion for sales, a commitment to exceptional customer service, and the ability to thrive in a dynamic retail environment.

Responsibilities:

Provide a personalized, luxury service to Viridien clientele, ensuring a seamless customer experience. Own the client experience from initial contact through delivery Grow and maintain a strong client base through proactive follow-up and exceptional service. Identify customer needs and offer expert advice on outdoor furniture fabrics, materials, and applications. Manage customer orders accurately and efficiently Investigate and resolve customer complaints promptly and effectively, directing service issues to the responsible department as needed. Actively pursue sales opportunities during downtime to maximize productivity. Collaborate with the marketing team to maximize the impact of promotional efforts. Monitor and meet Key Performance Indicators (KPIs) to drive individual and team goals. Manage emails, phone calls, and customer inquiries Assist with cleanliness and merchandising in the showroom Assist with tasks as assigned by the Store Manager to ensure smooth operations.

Skills/Qualifications:

Excellent verbal and written communication skills Exceptional customer service abilities Prior experience in sales required, preferably in retail or furniture sales. Proficiency in CRM software preferred Basic understanding of accounting principles and math skills. Detail-oriented Self-motivated Possess honesty and integrity Computer literate Availability to work a variable schedule of at least 40 hours per week, including nights, weekends, and holidays required Ability to maintain consistent attendance and punctuality

Physical Requirements:

Ability to assist lifting up to 25 pounds. Regular walking and standing throughout the workday.

Job Type:

Full-time Pay:

$55,000.00

• $75,000.

00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Experience:

sales: 3 years (Required) Furniture sales: 3 years (Required) Ability to

Commute:

Greenville, SC 29607 (Required) Ability to

Relocate:

Greenville, SC 29607: Relocate before starting work (Required)

Work Location:

In person