Service Appointment Coordinator | $17
- 22/Hour + Bonuses 1001 Johnnie Dodds Blvd, Mount Pleasant, SC 29464 $17
- $22 an hour
- Full-time $17
- $22 an hour
- Full-time 1001 Johnnie Dodds Blvd Mt Pleasant, SC 29464 Service Appointment Coordinator $17
- $22 Per Hour + Bonuses Top VW Dealership Hiring & Training Now!
Customer Service, Call Center, Hospitality, Retail, Receptionist, and Administrative Professionals Encouraged to Apply! Low Country Volkswagen is looking for a friendly, organized, and customer-focused Service Appointment Coordinator to join our growing team. In this role, you'll help customers schedule service appointments, answer questions, follow up on service needs, and ensure every customer receives an exceptional experience from start to finish. If you enjoy helping people, communicating by phone and email, and staying organized in a fast-paced environment, we'd love to meet you. Previous dealership experience is a plus, but it is not required. We are willing to train the right person with strong customer service and communication skills.
Benefits:
$17
- $22 per hour based on experience + bonuses Paid Training Full-time position 401(k) Plan with Company Match Medical, Dental & Vision Insurance Supplemental Short and Long-Term Disability Paid Vacation Flexible Spending Account (FSA) Employee discounts on products, services and vehicles High-traffic, Climate-controlled shop
Career Advancement Opportunities Responsibilities:
Schedule and confirm service appointments Answer incoming calls and assist customers with service-related questions Follow up with customers regarding maintenance needs and upcoming service visits Communicate with customers by phone, text, and email Reschedule missed appointments and help maintain a full service schedule Update customer records and appointment information Work closely with service advisors and management to ensure a smooth customer experience Help maintain high levels of customer satisfaction
Qualifications/Requirements:
Previous experience in customer service, call center, appointment setting, reception, front desk, hospitality, retail, office support, administrative assistance, or automotive BDC is preferred but not required; we will train motivated candidates! Strong communication and phone skills Positive attitude and professional demeanor Comfortable using computers and learning new software Excellent organizational and multitasking abilities Dependable, motivated, and team-oriented High school diploma or equivalent Valid driver's license Questions? Contact Virginia Campanelli, our Fixed Ops Manager, at (843) 881-8555 We are an Equal Opportunity Employer. Applicants must be able to pass pre-employment screening to include MVR, background, and drug screening.
