Customer Relationship Manager Inland Truck Parts & Service - 3.9 Sioux Falls, SD Job Details Full-time From $70,000 a year 5 hours ago Benefits Health insurance Dental insurance 401(k) Flexible spending account Paid time off Vision insurance Qualifications Diesel mechanics Driver's License Data-driven decision making Part sourcing Full Job Description CRM (Customer Relationship Manager) Inland Truck Parts and Service in Sioux Falls, South Dakota At Inland Truck Parts and Service, relationships drive results. As a 100% employee-owned company, we take pride in what we do because our name is on it—every job, every customer, every day. We're looking for a driven Customer Relationship Manager who knows how to connect with people, earn trust, and get things done. This role is built for someone who enjoys building trust, reading the room, using data to make smart decisions, and working closely with internal teams to deliver real solutions. If you believe in taking ownership, pulling your weight, and building long-term customer relationships the right way, you'll fit in here and have room to grow.

Salary:

$70,000+, depending on skillset and experience

Location:

Sioux Falls, South Dakota What You'll Do Build and maintain strong, long-term relationships with customers Leverage sales knowledge and customer insights to identify opportunities for growth, retention, and improved service Collaborate with our team of industry experts to ensure a seamless customer experience Proactively address customer needs, concerns, and feedback with professionalism and urgency What We're Looking For Previous experience in truck part sales, account management, or customer relationship management Strong ability to make data-driven decisions and translate insights into action Outgoing, confident communicator who enjoys connecting with people and building rapport Passion for customer service and delivering an exceptional experience Team-oriented mindset with the ability to collaborate across departments Comfortable working in a fast-paced environment and juggling multiple priorities Why Join ITP? Be part of a collaborative, people-first team Make a real impact on customer relationships and business growth Opportunity to grow your career within a respected, established organization Competitive compensation and benefits (based on experience) If you're energized by relationships, motivated by results, and excited to work with a team that has your back, we'd love to hear from you.

Pay:

From $70,000.00 per year

Benefits:

401(k) Dental insurance Flexible spending account Health insurance Paid time off Vision insurance Application Question(s):

Optional:

Desired salary Describe your experience selling mechanical parts or repair services (e.g., truck, fleet, industrial equipment). What specific products or services were you responsible for, and who were your primary customers? What are the 3 things you seek to understand about a customer when trying to gain their business? Tell me about a time a customer pushed back on price. How did you handle it?

Work Location:

In person