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Ingles Markets

Customer Service Manager - #009

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Manager (General)

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Based on Tennessee data

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What they do

A Customer Service Manager manages staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.

$84,691 / year median in Tennessee

-1% projected decline

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Job Description

Ingles Markets has a place for everyone! Ingles began in 1963 as a single supermarket and has since grown into a regional grocery store chain with just under 200 retail locations operating in 6 southeastern states, a 1.6-million-square foot distribution center, two truck fleets, and a milk processing plant. Find your path - growth opportunities abound, and Ingles loves to promote from within! We work together to offer our customers a quality, hometown shopping experience, and your role will play a large part in accomplishing that mission. All associates share in various duties; however, we take the most pride in greeting our customers and providing them with assistance.
Available Full-Time Positions:
CUSTOMER SERVICE MANAGER
(CSM) - As the customers' last point of contact, our CSMs ensure they can make their purchases quickly and efficiently while handling any concerns or questions. Sometimes, it's the last impression that matters the most. If you have a passion for serving customers and strong communication skills, this position may be perfect for you. If you've never worked in this environment before, on-the-job training is available, and our team members will be here every step of the way while you journey from beginner to expert.
Shift/Schedule Options:
Monday-Friday Weekend Mandatory Weekend Availability Morning Day Evening Night Candidate Qualifications:
Exceptional customer service skills and a passion for serving others! Strong communication skills Cares about their community Wants to be part of a team 18 years of age or older
Benefits:
Flexible schedule Weekly pay with direct deposit Opportunities for advancement Medical, dental, vision, life, and disability insurances 401(k) with company match Paid holiday, vacation, and sick leave (FT only) Paid bereavement and jury duty leave (FT only) Company paid life insurance (FT only) Scholarship program for
High School Seniors Pay:
$14.50 - $15.50 per hour
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Flexible spending account Health insurance Paid time off Vision insurance Ability to
Commute:
Clinton, TN 37716 (Required)
Work Location:
In person