Service Manager - Kubota Dealership in Johnson City, TN

Service Manager

• Kubota Dealership in Johnson City, TN Join Our Family-Owned Kubota Dealer in Northeast Tennessee Johnson City Kubota, a leading family-owned equipment dealership in Northeast Tennessee, is hiring a motivated Service Manager to join our growing team.

We're a community-focused business supporting local farmers, landscapers, schools, non-profits, and families with top Kubota products. With growth in 2025 and plans for 2026, we've earned elite awards: Kubota's highest dealer status for 6 years, Top 5% nationwide, 2nd/3rd generation family business, and Kubota Elite Dealer (Top Award). If you're in Northeast Tennessee and seek a fast-paced role with great people, work-life balance and opportunities to grow apply now! Why Join Our Team? Be part of a close-knit, community-minded dealership that values your input and invests in your success as a dependable team player. Enjoy stability and growth in a family-owned business that's expanding services and rewarding professional work ethic. Work with people who share your passion for equipment knowledge, machinery maintenance, and customer service in the heart of Northeast Tennessee. Compensation and Benefits

• Earn $70K
• 90K+ in Year 1 Competitive base pay plus uncapped commission: Total potential $70,000
• $90,000 (or more for top performers).

401(k) with matching. Weekly payroll via direct deposit. Health, dental, vision, and life insurance. Employee discounts on Kubota equipment and products.

Paid time off:

10 paid holidays + 2 weeks after 2 years. Paid training and opportunities for continuing education to support cultural fit and team-oriented environment.

Schedule:

Schedule:

Monday-Friday 7:30 AM-5 PM, Saturday 7:30 AM-2 PM (with rotations in off-season). Closed Sundays.

Key Responsibilities:

Manage daily service department operations for efficiency, accuracy, and top-notch customer service experience. Meet and support departmental production goals in a fast-paced environment. Submit warranty claims accurately and on time. Review and approve work orders before billing. Ensure compliance with safety standards and company policies. Manage daily sales reporting and labor reporting. Coordinate shop workflow coordination, technician scheduling, and driver deliveries. Build strong customer relationship building through communication responsiveness.

Must-Have Qualifications:

Microsoft Office proficiency and standard desktop applications. Strong organizational skills and time management. Ability to prioritize multiple projects effectively. Professional, honest, and dependable work ethic.

Preferred Qualifications:

Equipment knowledge and machinery maintenance (preferred but not required). 1 year of customer service experience. 1 year in service department operations. If you're a reliable team player ready to contribute and grow in a supportive, fast-paced setting at our Kubota dealership, apply today and become part of the Johnson City Kubota family! We look forward to welcoming you.

Job Type:

Full-time Pay:

$70,000.00

• $90,000.

00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance

Experience:

Customer Services:

2 years (Preferred)

Sales:

2 years (Preferred)

Work Location:

In person